//Have you gotten the “Wake-up” call to be straightforward?

Have you gotten the “Wake-up” call to be straightforward?

2018-06-14T18:44:51+00:00

If you want to make a difference, and be the difference, you cannot be afraid of the truth. This is the only way that you can find your way to be straightforward and productive.

Quality & Me

Subir shares short stories about what people do to make a difference everywhere they go. We can make huge contributions to the way we function as a society by standing out as an example within our own community: at work, at our places of worship, among our colleagues, friends, and family. All it takes is the courage to step up and being straightforward, thoughtful, accountable, and resilient.

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Books by Subir

The Power of LEO
The Ice Cream Maker
The Power of Design for Six
The Power of Six Sigma
Organization 21c

A director I was consulting with always expected people to come to him.

This guy really believed that no news was good news. Like a lot of senior level executives, he expected people to come to him, not vice versa.

The problem was, no news wasn’t good news—it was the opposite. Problems weren’t getting resolved.

He asked me to help him figure out why the company wasn’t meeting its goals. Interestingly, he didn’t include his own team members in the discussion. Only me.

I told him he needed to spend more time on the floor–where the action was. Spend some time just listening to what is going on.

We joined a meeting already in progress. The discussion was heated; clearly people in the meeting weren’t happy.

When we walked in, everyone was shocked into silence—they hadn’t seen this director outside of his office in months.

After a few seconds, the director took my lead, and told everyone to pretend he wasn’t there, and to continue their meeting.

That’s when something really interesting happened.

Instead of ignoring the director’s presence, one engineer used it as an opportunity. He spoke up and out—in a refreshingly straightforward manner.

This engineer wasn’t concerned about what his response might mean to him personally—or professionally. It was unusual behavior in this company.

He told the director point blank that unless the organization invested in improving its products, two or three years down the road, the company would be dealing with recalls, or even lawsuits.

It took guts for this engineer to tell the director truth. It was, unfortunately, rare behavior in this organization.

In this case, the director responded positively, even thanking the engineer for being so candid. I think it was the “wake-up call” he needed. In fact, he told everyone in the room that “good enough isn’t enough.” They still had a long way to go, but it was a good first step.

If you want to make a difference, and be the difference, you cannot be afraid of the truth.

Frances Hesselbein Medal for Excellence in Leadership and Service

Is it culture, the weather, geography? Perhaps ignorance of what the right policies are? Simply, no. None of these factors is either definitive or destiny. Otherwise, how to explain why Botswana has become one of the fastest growing countries in the world, while other African nations, such as Zimbabwe, the Congo, and Sierra Leone, are mired in poverty and violence?

Recognizing Quality Innovation

In 2010, the Society of Automotive Engineers along with the Subir and Malini Chowdhury Foundation, established The Subir Chowdhury Medal of Quality Leadership. This award is designed to honor those in the mobility industry who demonstrate ability and talent to further innovation and broaden the impact of "quality" in mobility engineering, design and manufacture.

What is the cost of a little white lie?

We have all lied at some point in our lives, even if it’s one of those “little white lies” you told your mother. The thing is, lying is never acceptable. Unless and until you replace lying with being straightforward, you’ll never have a caring mindset.

Making Choices

Subir reflects on his arrival into the United States with the promise of a job, only to find that the promise is broken. Practically penniless, Subir searches deep into his soul. Undefeated and undeterred, Subir pursues professors and department heads until he meets one who asks: You went to 20 departments, and now it is the 21st one; if I say no to you what you would do? Subir tells him, "I will go to the 22nd." This is Subir's story, not of conquest, but of perseverance in the face of making difficult choices.