//Do you work in a fake culture?

Do you work in a fake culture?

2018-06-14T19:49:26+00:00

How a

Quality & Me

Subir shares short stories about what people do to make a difference everywhere they go. We can make huge contributions to the way we function as a society by standing out as an example within our own community: at work, at our places of worship, among our colleagues, friends, and family. All it takes is the courage to step up and being straightforward, thoughtful, accountable, and resilient.

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Books by Subir

The Power of LEO
The Ice Cream Maker
The Power of Design for Six
The Power of Six Sigma
Organization 21c

Ever heard of a fake culture?

If you are not being true to yourself in all aspects of your life, you’re living in a fake culture.

As a leader, a fake culture makes it impossible to develop a caring mindset.

Without a caring mindset, you’ll never make a difference, or be the difference.

Ask yourself the following question, “Are you your true self once you leave the office?” In other words, when you go home, are you a different person?

Your answer, I’m guessing, is “I’m more myself at home.”

If so, why are you allowing yourself to live in a fake world at work?

Think about it: When you are outside of the office, you probably treat other people differently than you do colleagues at work. My guess is you treat people outside the office with respect and consideration.

You understand they have families, they have dreams, and they have problems they’re trying to work through.

You empathize because you care about them as a fellow human being.

You know what? So, do all the employees you manage during the day!

For some reason, when we walk through the office doors in the morning, people become employees. I’ve even heard employees referred to them as a “bucket of resources” as if their value was nothing more than a fast-food meal.

Take a step back and remember that everyone you work with has a story. They have a family; they have dreams; they have challenges. Those things don’t end when they arrive at the office.

If you want your employees to care about you and your organization, you need to care about them—as individuals.

By the way, stop pretending that it’s okay pretend to be someone else at work. Employees will respect the “real you” more than the “fake you”.

When people can’t be their authentic selves, the result is a fake culture. Don’t let yourself be a fake person by treating those around you as if they do not matter.

If you treat the people around you as human beings you truly care about, others will follow your cue, and quality will improve dramatically. Both at work and at home.

When has pride pushed you back?

Pride exists at the organizational level and can just as easily become tainted.  Think about it.  How many times have you witnessed senior level executives not acknowledging a problem? The reason?  Pride.  Ego.  They don’t want to admit that there is a problem because of ego:  someone else will think they’re weak, or that they’ll lose face.  To admit your decision was wrong means you are weak, correct?  Absolutely the opposite!

What does it take to be accountable?

Accountability is taking responsibility for your actions. It’s the “A” in STAR, and acronym I developed for what it takes to have a caring mindset. But first, we need to take a step back. You can’t be accountable if you don’t know what’s going on.

Making Choices

Subir reflects on his arrival into the United States with the promise of a job, only to find that the promise is broken. Practically penniless, Subir searches deep into his soul. Undefeated and undeterred, Subir pursues professors and department heads until he meets one who asks: You went to 20 departments, and now it is the 21st one; if I say no to you what you would do? Subir tells him, "I will go to the 22nd." This is Subir's story, not of conquest, but of perseverance in the face of making difficult choices.

How will you embrace the truth?

A friend communicated a story to me about Alan Mulally, the former CEO of Ford. When Mulally first joined the organization, he gathered his senior management team together to identify what needed to change at Ford. In a nutshell, Mulally asked his team to color code their initiatives red, yellow, or green. Red meant things were in bad shape—for example, a launch date might be missed. Yellow meant an initiative wasn’t going well, and green meant the initiative was on track.